Experience Management Archives - Rizing https://rizing.com/category/experience-management/ Mon, 10 Jan 2022 17:26:36 +0000 en-US hourly 1 https://wordpress.org/?v=6.1.3 https://rizing.com/wp-content/uploads/2021/12/cropped-2021-Rizing-Logo-blue-favicon-512x512-1-32x32.png Experience Management Archives - Rizing https://rizing.com/category/experience-management/ 32 32 Highlights of the Redesigned SAP SuccessFactors Homepage https://rizing.com/human-capital-management/latest-information-on-sap-successfactors-homepage-experience/ Tue, 04 Jan 2022 06:18:57 +0000 https://rizing.com/?p=48435 SAP SuccessFactors redesigned the homepage to align with SAP’s HXM strategy, improving the overall user experience.

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With 2022 comes the SAP SuccessFactors Universal push for the redesigned homepage to all client production instances after the release in May. I wanted to review the new homepage and encourage you to dive into it.

In 2020, SAP redesigned the SuccessFactors homepage with the goal of improving the user experience. The design and functionality have been enhanced over several releases, including bug fixes and the incorporation of early adopter feedback.

With the delivery of the 2H 2022 release in mid-November, the new homepage has seen the most improvements and is close to meeting feature parity of the legacy homepage. With all the enhancements in place, NOW is the time to try it out.

SAP has communicated to all customers that the redesigned homepage will be pushed as a Universal feature (if your instance is not already migrated) after the 1H 2022 release and it cannot be disabled following this.

Currently the timing is:

  • Preview: approximately 2-3 weeks (target) after the 1H 2022 production release (April 15, 2022)
  • Production: approximately 4-5 weeks (target) after the 1H 2022 production release (May 20, 2022)

We suggest enabling the new homepage in your test instance from January 2022. This will allow you and your teams enough time to properly configure, test, and plan change management within your organization.

The new homepage is a big change from what you are used to. Note that in your test instance you can permission the new home page to a specific role if you don’t want to impact current users that are in your test instance.

Feature highlights:

  • Tiles are now called Cards. The top section of the new home page contains “Quick Actions” cards. These cards are dynamic to the user, based on frequently performed tasks, configuration of your system and user permissions. The maximum number of quick cards available for display has increased from 8 to 16
  • Managers now have an improved user experience with quick cards available to access their Team (and take further action directly from the card) and Team Calendar (if Employee Central and Time Off are configured)
  • Managers also will be “reminded” via a card when direct reports have overdue tasks
  • Employee experience now also includes quick cards for their profile and org chart
  • For Employee Central customers, workflow cards are now available with an enhanced experience
  • Admins can now configure the order of the custom cards, disable the banner image at the top, and turn on/off specific quick action cards
  • Custom cards can now support embedded third-party content such as iframe, videos and JavaScript
  • There is functionality to import custom tiles from the current home page into custom cards on the new home page; please note, additional updates to the imported cards may need to be completed and also the rules used to assign the custom cards
  • The Instance Refresh Tool is now compatible when the new homepage is enabled in either the source or target instance
  • For customers using Onboarding 2.0, there are changes to how the new hires will interact with the homepage cards – you may need to update your training materials
  • The theme of the new homepage works differently – we recommend you allow time to refine it for your organization

For additional information and updates from SAP, refer to the Customer Community site.

We’re excited to see the latest developments of the new homepage and encourage all customers to enable it in their test instances.

The goal of the new homepage is to provide an individualized, dynamic, and efficient landing page for all user tasks. We’ll soon be publishing additional content about the new homepage, including some deep-dives, demo videos and commonly-asked customer questions.

Cheers to an amazing and successful 2022!

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Rizing CEO on SAP Podcast: Are All Companies Becoming Tech Companies? https://rizing.com/experience-management/rizing-ceo-on-sap-podcast-are-all-companies-becoming-tech-companies/ Thu, 07 Oct 2021 21:22:27 +0000 https://rizing.com/?p=47326 Rizing's CEO Mike Maiolo recently appeared on an SAP podcast discussing whether all companies are becoming tech companies.

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Between smart phone apps, location-aware mobile websites, and a connected, remote workforce, are all companies becoming technology companies? A recent SAP® podcast featured Mike Maiolo, CEO of Rizing and Teri Hamann, a Senior Vice President of SAP, discussing that question. The two (mostly) agreed that companies should stay focused on the core value they bring to their customers and shareholders but use technology strategically to increase that value.

Herman Miller manufactures a line of smart furniture that tracks usage. Customers can pay a monthly subscription to access to real-time data and insights.

Does that make HermanMiller a technology company?

Pizza Hut offers an app that allows hungry customers to find store locations, receive deals, and order pizza up to seven days in advance.

Does that make Pizza Hut a technology company?

MobileWash is an app that allows users to request a car wash come to them at home or at work.

Is MobileWash a technology company?

Rizing CEO on SAP podcast

Rizing CEO Mike Miaolo appearing on an SAP podcast.On SAP’s Ready Set Transform podcast, hosted by Bonnie D Graham, Rizing’s CEO, Mike Maiolo sat down with Teri Hamann, SAP’s Senior Vice President of RISE with SAP, to talk about the relationship between companies and technology.

No tech just for the sake of tech

Rizing’s Mike Maiolo felt that companies should remain focused on improving their core offering.

“It’s not simply about buying technology because it’s available or because you haven’t bought technology in X number of years, says Maiolo. “You are measured on your ability to drive shareholder value, but you can’t do so unless you’re taking care of and bringing value to your customers. You have to keep up with the pace of technology and use it to innovate.”

Let the business objective lead

SAP’s Teri Hamann recommended letting the business requirements lead the technology decisions.

“They want outcomes,” Hamann says. “Using technology to solve business challenges will help companies become more profitable and more efficient. It will help them drive better products and services. Each time a company is implementing a new technology there should be a business objective behind that decision.”

Rizing is tech-enabled

Maiolo went on to frame Rizing’s relationship with technology.

“We are a services company and I define who we are based on the experience that we deliver to our customers,” he says. “But we can’t do any of that without technology. Our entire goal was to run our company more efficiently so that our employees could spend more of their waking time with customers delivering value. So are we a tech company or are we a tech-enabled company? I would argue it’s tech-enabled.”

Businesses need technology partners

Maiolo recommends businesses work with a systems integrator for three reasons.

“One, to pick the right technology,” he says. “Two, to think about what’s the best way to use that technology to become a best-run business. And three, because technology is transforming so quickly. You need a partner to help make real-time decisions about what the future holds for you.”

Listen to the complete Ready Set Transform podcast on the Voice of America website or anywhere you get your podcasts.

RISE with SAP and Rizing

Need a partner to help you navigate the technology choices for your business? Visit our RISE with SAP and Rizing page to learn more about the benefits of partnering with Rizing.

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