MOD Pizza, a Seattle-based pizza chain (and Rizing customer), succeeded by using SAP® solutions to create exceptional employee experiences.
By implementing SAP® SuccessFactors® and SAP S/4HANA® Cloud, public edition, MOD Pizza also significantly improved its business operations.
Recently, MOD Pizza received the Experience Wizard Award in the 2023 SAP Innovation Awards, highlighting its commitment to exceptional employee experiences.
Unique Concept and Rapid Growth
MOD Pizza stands out in the market with its customizable, artisan pizzas and salads through its “Made on Demand” concept. The chain’s success stems from its unique pricing strategy, which focuses on pizza size rather than the number of toppings.
MOD Pizza grew rapidly to over 500 locations nationwide.
That growth wasn’t always easy.
Challenges of Expansion
Managing workforce engagement and operational efficiency became a challenge as the company expanded.
Legacy systems slowed HR and ERP processes, while cumbersome recruiting and onboarding procedures kept the company from running efficiently.
Baking in SAP
MOD Pizza implemented SAP SuccessFactors for HR management and SAP S/4HANA Cloud, public edition for ERP. This move enabled more efficient automations and integrations of business processes, helping the company be more efficient.
Streamlined HR and ERP Processes
Using SAP solutions, MOD Pizza streamlined hiring, onboarding, and other HR processes, resulting in faster transitions and reduced manual data entry.
MOD Pizza saves time and reduces errors with SAP’s integrated platform.
Optimized Back-of-the-House Operations
MOD Pizza optimized its back-of-the-house operations by integrating ordering, inventory management, labor scheduling, and maintenance systems within SAP S/4HANA Cloud. This seamless integration further contributes to the chain’s ongoing success.
Employee Feedback and Refinement
MOD Pizza used Qualtrics Experience Management solutions to capture employee feedback and enhance recruiting and onboarding processes.
The Qualtrics iterative approach means the company can continuously improve employee satisfaction.
Recognition in the SAP Innovation Awards
MOD Pizza’s commitment to exceptional employee experiences and operational excellence resulted in SAP recognizing them with an Experience Wizard Award in the 2023 SAP Innovation Awards.
Congratulations!
Congratulations to the MOD Pizza team from all of us at Rizing. We’re happy to see you getting the recognition you deserve!